TechCU messed up the rate on my new home equity line of credit. The statement I received has a much higher rate than the paperwork I signed. I'm seriously annoyed and need to yell at someone.
Smith Barney's web site for my stock options is a piece of poo. Still. ... It's slow, clunky, ugly, and just hard to get anything done.
KeypointCU's Web site is very old-school and disorganized, but gets the job done. Maybe I'm just used to it.
Chase's credit card site is utter crap. Thank God I don't use it all that often. The best thing about that card are the regular $25 Amazon gift certificates. I have no good use for airline miles, but I do for Amazon coupons.
On the positive side...
Vanguard is great. Good returns, low management fees, no fuss. Easy to navigate and do what I want to do. Both for 401k and brokerage accounts.
Fidelity is ok. I had a 401k with them through the first US company I worked for. I don't use them as much anymore as I used to, but they've always been helpful and easy to deal with, both on the Web and by telephone.
For a no-fees german checking account paying interest on deposits, NetBank best serves my needs.
A good place to park some money in the short term (like when preparing to buy a house) is an ING Savings Account. Decent interest rate, and very easy to get money in and out.
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