Saturday, February 20, 2010

Power outage in San Francisco

There's a power outage in San Francisco. Why would I care?

My DSL circuit is provisioned on an AT&T line, but my Internet service is provided by sonic.net. Sonic's aggregation for the Bay Area is in San Francisco, and the colocation facility had a power outage, which took out the upstream equipment of my connectivity. It's amazing how often data center generator facilities and UPS systems have problems coming online when the mains power goes down, given that's one of the main points for being in a co-location facility in the first place (cooling being the other, and yes, that also goes down more often than one would think).

But again, why would I care about this today? Isn't it great if I forced to do something else than staring at a computer screen?

Well, yes, but I'm oncall this weekend, and Internet connectivity is crucial to do my job. Fortunately, the problem was fixed relatively quickly and I didn't get paged in the meantime.

Sonic has more information on their systems blog. BTW, not many ISPs these days are this open about the small and big problems and outages that do occur regularly in large complex systems.

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