Friday, March 19, 2010 only supports Internet Explorer? - bah

As much as I like it to be able to schedule a city inspector for our kitchen work online, I'm annoyed by, the official city web site for all things around permits.

At first this all looks nice (if not somewhat outdated), and mostly works just fine. You can look up previous permits for an address, even apply for permits for simple projects, and schedule an inspector. At the top of the home page is this little note:

Welcome to San Jose Permits On-Line. This site provides a comprehensive menu of development permit services.
Permits On-Line has been tested for functionality on the IE browser platform. Other browsers may work but are not supported.

So the Capital of Silicon Valley doesn't care about any alternative browsers. This becomes perfectly clear when you actually try to set up an inspection. After working through a multi-step process the final submission of the form fails, because some JavaScript is unable to parse out whether there are any checkboxes selected for the type of inspection.

Mind you, this doesn't work on Mozilla Firefox, Google Chrome, nor Apple Safari. I don't have a Windows computer to run Internet Explorer on, and I don't want one.

I eventually got through that step by cheating and use the Windows Citrix service at work, accessing a virtual Windows instance with IE8.The alternative would have been to call up the building department and schedule over the phone.

I complained to the city about this, no response yet, but given the current budget troubles I'm sure they are already happy to keep this working as is.

They did respond after a couple days, basically saying to call them and schedule over the phone if the automated system doesn't work for me, or suit my needs.

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